Support

Having trouble with Paper Trails, found a bug, or have an idea to make it better? Email [email protected] and a real human will get back to you.

Common questions

• Does it cost anything? No — no ads, no in-app purchases, no real money ever. There's nothing to buy or restore.
• Do I need an account or an internet connection? No and no. There's nothing to sign into, and it plays fully offline.
• What does it run on? iPhone and iPad running iOS 15 or later.
• How do I steer? Hold a finger anywhere on the screen and your character turns toward it; drag to keep steering, let go to go straight. You never stop moving.
• How do I claim paper? Drive out of your color to draw a trail, then come back in. Everything inside the loop is yours. The number in the corner is how much of the paper you own.
• How do I get knocked out? If a rival touches your trail while you're outside your territory, you're cut. Running into a rival on their home turf squishes you. On Hard, touching a wall or crossing your own trail also ends the run; on Easy and Normal both are safe.
• What's the revive? The first time you're knocked out in a run you're offered a free revive: take it within a few seconds and you keep all your land. It's once per run, and only if you still had some land left.
• What happens when I cut someone? Their whole territory becomes yours and their character joins the parade following you around. Whoever owns the most paper wears the crown.
• How do I win? Own 99% of the paper. Cutting a rival takes everything they had, so it's faster than it sounds.
• What do Easy, Normal and Hard change? How hungry the rivals are, and the rules: on Easy and Normal your own trail can't hurt you and you can slide along walls; on Hard both are fatal.
• How do I unlock skins? Open SKINS from the main menu. Locked colors, faces and patterns each show what they need: reach a territory percentage in one run, get a number of total kills, play a number of games, or conquer the map. Skins only come from playing — no real money, ever.
• Can I turn the sound off? Yes: the SOUND button on the main menu. It starts on.
• Where are my stats? STATS on the main menu: best run, games played, total kills, maps conquered, time played, land grabs, biggest grab and skins unlocked. Your best run also sits right under your character on the menu.
• Reporting a bug? Tell us your device, which difficulty you were on, what you were doing, and what went wrong — screenshots help a lot.